Masterclass

Masterclass Unveils Global Trends in User Research and Design

User experience (UX) researchers and designers are constantly seeking innovative ways to deliver world-class experiences to their customers.  This challenge is more complex as companies expand to global markets, multiple channels and devices. On Monday, September 20, 2010, the UXalliance, a global network of 22 leading usability companies, will bring together an international group of experts at a unique, one-day UX Masterclass to present real world examples demonstrating innovative technologies and methods, global collaboration, and lessons learned.
Hosted by the UXalliance’s Canadian partner, Yu Centrik in Montreal, the exclusive event will address current and future challenges facing UX researchers and enthusiasts. Attendees will take away advanced user experience techniques, tips and seize the rare opportunity to network with Fortune 500 UX researchers.
Featured speakers include Vidya Drego (Forrester Research), Tom Tullis (Fidelity Investments) and Kuldeep Kelkar (PayPal). The program will offer multiple tracks (in both English and French) to highlight different aspects and challenges relevant to UX researchers and designers.
Tracks include; “Beyond the Usability Lab – Latest Trends and Technology in Usability Testing,” “Reaching People Through Different Touch Points—Service Design for Multiple Experiences, Devices and Platforms,” “Stories from the Real World,” and “Up Close and Personal with Personas – Cultural Perceptions and How Personas Play a Significant Role in Interface Design.”
A special interactive panel discussion, “Around the World in 80 minutes: Local Perspectives on Global Research,” will allow attendees to ask questions, share insights and gain valuable knowledge regarding global research with experts from over 10 countries on 4 continents.
The event will be held at the Hyatt Regency Hotel in Montreal, Canada. For current program details, location information, and to benefit from an early registration discount, please visit www.uxmasterclass.com.  Space for the UX Masterclass is very limited.

About the UXalliance

The UXalliance has served as a dependable and cost-effective partner to global companies, functioning as a single point of contact to facilitate research requests that go beyond borders since 2005. With over 20 companies, 250 global projects completed to date, 50+ usability labs, and nearly 300 user experience professionals, the UXalliance assures the quality and expertise clients look for in global research projects.
Please visit www.UXalliance.com for more information.

Contact:

Florian Egger, Founder and Principal of Telono
egger@telono.com
, T: +41-22-755 00 00

Press contact:

Aimee Reif, UXalliance Marketing Coordinator
aimee@uxalliance.com, T: +1.630.320.3910